Orca?
Yep, great question. To learn a bit more about who we are, why we're called Orca, and what else we can do dive down below.
Frequently Asked Questions
Why Orca?
Orca simplifies the complexity without compromising the power of customer advocacy management in Salesforce. Orca takes the outdated, time-consuming, and painstaking process of Slacks, emails and spreadsheets out of reference selling, referral tracking, webinar request, and more by providing a set of tools that will seamlessly fold into and enhance your customer advocacy process.
From your first product demo, through the install and as you renew your annual subscription, we make every effort to ensure a simple process.
Ok yeah, but whats with the whales?
Here are some facts about them and why we decided to call ourselves "Orca" :
- Orcas are the largest member of the dolphin family and male orcas can be nearly 33 feet (10 meters) in length and weigh around 22,000 pounds (10,000kg) while female orcas are thought to live to 80 years of age or more... don't worry, we'll be around for a long time.
- Orcas are highly intelligent and able to coordinate hunting tactics.... hint hint.
- Orcas are very smart, have great ability to work together and an amazing instinct to support and protect the members of their community, a community they remain a part of their entire life.
- Orcas are extremely fast swimmers and have been recorded at speeds of up to 33.5 mph (54 kph).... we're always building and adapting, just ask our advocates!
- They were give the name "killer whale" by ancient sailors who saw them preying on large whales... we don't want to kick up too much dust here, but...
What does it mean to be a "native" Salesforce application?
A native Salesforce app means that instead of an app being built outside of Salesforce and having to integrate with Salesforce using the Salesforce API, an app is built 100% INSIDE of Salesforce itself using the Lightning Platform. A native app means there is no need to integrate data between an external system and your Salesforce because a native app lives within your Salesforce instance.
Check out our Salesforce Native Doc.
Is the installation and onboarding process complicated?
We can have Orca installed and fully customized in about an hour. That being said, speed is not our goal. We work alongside you and your Salesforce administrator to ensure that Orca is properly configured and working perfectly before letting you swim off (get it - whales swim). We also offer training sessions for your team and monthly campfire sessions if you are ever in need of a quick refresher.
How do we successfully launch a reference program?
A champion and an initiative serve as the two most influential factors in launching a successful advocacy program. Your champion leads the charge and sits as the point of contact for your program. Typically, they have a direct line of communication with the Orca team for any necessary support. The initiative comes in the form of a company-wide push to stimulate the use of references, case studies, referrals, reviews, etc. based on an overall understanding of the value of your customer. Oh, and don't forget about rewards and recognition!
And if you still need a little guidance, we have partnered with industry experts to help you along the way!
Can I speak to a customer reference for Orca?
Of course! We are a customer reference application and would be more than happy to provide you with a reference. Just shoot us an email at (sales@orcaforce.co) and we will connect you with someone in no time!
What does pricing look like?
Again, simplicity is the name of our game. Pricing starts at $850 per month per org with user licenses because we believe that when it comes to Orca, the more the merrier.